Welcome to the Kilty B's Junior Hockey Club Official Website.
  • 1-905-332-9900
  • MONDAY TO FRIDAY - 9 AM TO 5 PM

ANSWERS TO YOUR QUESTIONS

Tickets Information

HOW DO I PURCHASE A REGULAR GAME NIGHT TICKET?
It is very easy! you can either choose this months game on the home page and click BUY TICKET, it will take you directly to the correct page to purchase your ticket. If you would like to see a video click WATCH VIDEO

You can also use the main menu and click BUY TICKETS.

HOW DO I GET MY SEASON PASS?
Once you purchased your Season Pass, we will contact you so we can customize your Season Pass. We will ask for a picture of your face and you'll be able to pick up your pass the following Game Night. ( Dave Andreychuk Mountain Arena - 25 Hester St, Hamilton, ON L9A 2N3)
HOW DOES THE FLEX PACKAGE WORK?
The process to purchasing them is the same as the regular Game Night Ticket. The only difference is that you can choose what game to use your ticket on (current season) as well, give them as gifts.
I GOT THE WRONG TICKET!
It's okay! don't stress, just email us your invoice and a picture of your ticket, and we exchange your ticket right away!

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept a wife variety of different payment methods - VISA, MASTER CARD, AMEX, GOOGLE PAY, APPLE PAY, SHOPIFY PAY & PAYPAL
IS BUYING ON-LINE SAFE?
Hamilton Kilty B's uses industry-standard SSL (256-bit Secure Sockets Layer) encryption to protect the confidentiality of your personal and credit card information during transmission over the Internet. Our privacy policy ensures that your information is fully secure and protected.

Other Questions

WHAT DO I DO IF MY MERCH IS DAMAGED?
Please send us an email with a picture of the damaged merch along side your invoice to info @ kiltybs.ca and we will look into it.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
You do not need to create an account to place an order.
WHAT DO I DO IF I HAVE QUESTIONS?
Every product has a "ASK A QUESTION ABOUT THIS PRODUCT" button on every product page. You can also use our contact form located in our Contact Page.
HOW CAN I CANCEL OR CHANGE MY ORDER?
To cancel or change your order please contact us either directly to info @ kiltybs.ca or use the form that's in the Contact Page.
HOW LONG DOES IT TAKE FOR ME TO GET MY ORDER?
All regular merch products are handled by our partners in the United States. The wait time is around 2 weeks, not including any delays like weather conditions, carrier problems, acts of god, holidays etc.. All Premium products are for LOCAL PICK UPS ONLY, located at our arena on Game Nights. ( Dave Andreychuk Mountain Arena - 25 Hester St, Hamilton, ON L9A 2N3)
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